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Leads360 is the leading provider of lead management, tracking and distribution software with thousands of clients serving any industry

Customer Acquisition 101: Grading Insurance Carriers

Leads360 recently conducted a secret shopper study to measure how effectively insurance carriers are responding to online inquiries. Download this study to see how 10 insurance carriers performed against established Leads360 best practices.

Leads360 Whitepaper
  • Did you know that fostering a strategy that enforces quick response times, an appropriate volume of contact attempts, and adequate lead nurturing, can maximize your sales and revenue?
  • Did you know that many consumer response strategies lack in at least 1 key area?
  • "...Each communication attempt from the carrier was carefully logged for evaluation and assigned a grade based on how it performed."

Although the performance of the sampled carriers varies, the results indicate that the consumer follow-up strategies employed by the average insurance carrier are not reaching their true potential due to lack of swift follow-up and persistence. Learn about:

  • Speed -Following-up immediately with a consumer inquiry is vital to a successful consumer response strategy.
  • Persistence -Knowing when to continue attempting contact or when to stop, will allow your organization to squeeze every last drop of value from each inquiry.
  • The 4 (KPI's) Of A Successful Consumer Response Strategy -Learn how to evaluate your consumer response strategy by benchmarking 4 key indicators.

Interested in seeing how your organizations stacks-up against Leads360's best practices? Click here!

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