B2C Lead Management

Sales Lead Management Whitepapers

Leads360 is the leading provider of lead management, tracking and distribution software with thousands of clients serving any industry

Where CRM Goes Wrong - 8 Reasons CRM Fails to Deliver

This whitepaper examines 8 reasons why CRM fails to meet expectations, and provides an easy way to assess if CRM is right for your business.

Leads360 Whitepaper
  • Is your company looking for both improved business processes and sales results?
  • Are you turned off by the huge cost and time commitment necessary for a CRM implementation?
  • Did you know that more than half of CRM software systems suffer from at least a partial system failure, with unqualified success rates being no higher than 34%?

"A whopping 42% of CRM systems go completely unused after purchase, a sobering statistic given that CRM sales topped 9 billion in 2008."

Although CRM systems are indeed the right choices for some companies, many times they think that it is their only choice. Learn about:

  • Establishing Goals and Objectives: Understanding exactly where you would like be in the future is the first step to choosing a system that will get you there.
  • The Overkill Factor: CRM systems are usually enormously complicated and intricate solutions to problems that can usually be solved by something much more to the point.
  • Proper Expectations: Regardless of what kind of system you choose, remember that success is driven by your company first, and your software second.

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