Dial-IQ | The Intelligent Lead Dialer
Leads360 is the leading provider of lead management, tracking and distribution software with thousands of clients serving any industry
Benefits
- Highly actionable reports based on dialer call data
- Better granularity about the quality of your leads based on dialer initiated calls
Dial-IQ Reports Overview
Dial-IQ has the following dialer reports ( a.k.a call center reporting capabilities):
User Call Activity Report
This report measures how many leads are called, how often and how quickly by each user.
Lead Call Activity Report
This report measures which lead sources or campaigns receive the most call attention from your reps, and which ones lead to the most conversations with your leads.
Scheduled Call Back Report
This report is used as an organizational aid for your reps showing them which leads have scheduled call back set on them and for when.
