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Professional Services
We put our Professional Services first because we have learned that it requires the highest quality of support and consulting services to help our clients harness the full extent of the Leads360 platform. Leads360 is only able to grow and be profitable to the extent that our clients are profitable and growing their businesses. We are your partner because your success is our success.
The Leads360 Professional Services staff is equipped with insight and expertise about how to effectively and successfully implement Leads360’s lead management software. Implementing a new solution can be costly and time consuming if your staff lacks the experience you need to successfully complete the deployment. Having a roadmap and verified best practices can make all the difference. From the word “go” we work with your resources to ensure you effectively leverage our products. This includes:
- Leads360 Client Success Managers specialize in adaptive business processes and will guide you as your trusted advisor. Client Success Managers will assess and configure new and existing workflows, distribution programs, as well as providing your team with a dashboard that tracks your most critical business metrics. They will work with you to develop and build customized solutions that will automate your business processes so you can focus on other parts of your business.
- Administrator and agent training designed around your business so you will be able to successfully integrate Leads360 into your business process.
- Professional Services support is available from 7 A.M. to 7 P.M. pacific standard time to answer your support questions via chat, phone and email.
- Access to the Leads360 Client Support portal 24/7 for your questions, issues and online training needs.
We believe our expert Professional Services team will arm you and your staff with Leads360’s proven industry best practices so you can improve your business now and over the long term.