Leads360 provides ongoing training and support for all of our products and our award winning professional services team is driven by client success
Our lead managers and sales management team provides strategic guidance and field proven best practices for transforming leads into enrollments. We take advantage of the expertise of our most successful clients and pass it on to our entire client base. We succeed and grow only when our clients do.
The Leads360 Professional Services staff is equipped with insight and expertise about how to effectively and successfully implement Leads360's lead management software. Implementing a new solution can be costly and time consuming if your staff lacks the experience to successfully complete the deployment. Having a roadmap and verified best practices can make all the difference. From the word "go," we work with your resources to ensure you effectively leverage our products.
- Leads360 Client Success Managers (CSM) specialize in adaptive business processes and act as your trusted advisor. CSM's will assess and configure new and existing workflows, distribution programs, as well as providing your team with a dashboard that tracks your most critical business metrics.
- CSM's will work with you to develop and build customized solutions that will automate your business processes so you can focus on other parts of your business.
- Administrator and agent training designed around your business to allow you to successfully integrate Leads360 into your business process.
- Professional Services support available from 6 a.m. to 6 p.m. PST, to answer your support questions via chat, phone and email.
- Access to the Leads360 Client Support portal 24/7 for your questions, issues and online training needs.