Leads360 automates the process of composing and sending texts
Automated Text Messaging
Phone calls and emails are obvious and effective ways to communicate in any prospecting process. Sometimes your message, however, can get lost in the mix of other messages that are all competing for the attention of your prospect. Moreover, the communications method you chose might not be the preferred messaging mode of your prospect. While a call or email can easily be missed or overlooked, at times there is nothing better at getting the attention of a prospect than a text message. According to Portio Research, 7.8 trillion text messages were sent worldwide in 2011, or over 1,000 texts for every living person on Earth. Portio predicted that number would increase 23% in 2012 to 9.6 trillion messages. So there is no question that text messaging is huge and growing. Leads360 understands the value of text messaging and decided that the best way to harness this technology was to seamlessly integrate this into our product.
Leads360 automates the process of composing and sending texts at the right points in the funnel. Messages automatically go out to prospects with highly personalized, timely and relevant information, all without your team having to use a cell phone to send the messages or receive responses. Automating the outbound messaging helps ensure regulatory compliance while avoiding having to remember to type and send it out. Best of all, we will look up all of the prospect's phone numbers that you have to determine which one is text message–enabled, so you don't have to worry about sending to phones that can't receive text messages.
Leads360 sends text messages at any point in your process – as a gentle nudge to fill out and return a form, as a reminder of a scheduled call, and simply as a "remember me?" touch point. The system will generate these messages from your team and send them via short–code SMS, allowing your prospects to reply to the messages. Replies are delivered as an email – not a text message – to the exact person in your organization assigned to the prospect. Replies by your team are then delivered as a text message to the prospect's cell phone. This means that you can send text messages to prospects and receive replies from them without providing cell phones to your team. Only Leads360 offers such a personalized, reliable and targeted text messaging service.
Text messaging is an easy and affordable way of increasing prospect engagement and driving up conversion.
The Leads360 text messaging abilities:
- Automatically send personalized, timely and effective text messages to prospects at the right touch–points
- Leverage one–to–one text messaging directly from Leads360 – no mobile phone needed to send messages, receive replies or reply to replies
- Looks up which of the prospect's phone numbers is text message-capable so you don't have to figure it out
- Control, monitor, and record all text communications to ensure compliance and keep a high quality of customer service
- Affordable and easy to start