Technology Platform

LeadManagerâ„¢ is a state-of-the-art lead tracking and sales automation application service developed, supported, and hosted by Leads360.

Lead Management Software Platform Technology

LeadManager is built on a 3-tier object-oriented architecture, with logical separation from the presentation, business and data layers, making it highly scalable and maintainable. Based on the Microsoft .NET platform, LeadManager runs significantly faster and more reliably than conventional Web-based applications.

As a hosted application service, LeadManager allows each client to control their individual meta-data which allows for maximum system flexiblity. Additionally, LeadManager generalizes most settings in the system to allow nearly full customization of the workflow and the interface at both the client and user level. LeadManager uses cutting edge tools, such as context-sensitive right-click menus, to offer convenience through a more Windows-like interface than the less-friendly conventional Web-based interface.

Sales Automation Lead Delivery Options

There are numerous methods by which data can be input into the LeadManager. Data can be manually imported from within the LeadManager over a secure 128-bit SSL encrypted connection. Additionally, data can be imported automatically from outside the LeadManager application using any of the following methods.

Pipeline Management and Lead Distribution Technology

The LeadManager database is fully normalized with pre-compiled queries for increased performance and manageability. LeadManager uses the .NET framework caching system to store and retrieve frequently queried data in microseconds, and implements .NET web service clients to easily retrieve lead data from third party sources. LeadManager contains a completely customizable import system that can handle data from practically any source. Finally, its elegant foundation allows for easy integration with even unconventional third-party data feeds and backend systems.

LeadManager is available as an on-demand application service in our hosting infrastructure or a managed behind-the-firewall service. With the on-demand service, we maintain the software, supply the hardware, and manage the network infrastructure. Our clients reap benefits such as rapid deployment, lower total cost of ownership and the ability to focus on delivering results instead of managing technology. With the managed behind-the-firewall service, we maintain the software while the client provides the hardware and manages its proprietary network. In this case, the client's internal IT staff maintains control over access to meet the most stringent of security requirements. Clients still get the benefit of "versionless" software and a state-of-the-art lead management system.